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Vacancy Details

Waste and Recycling Volunteer

Volunteer Role
Working Pattern:
Flexible Hours
2 days hours per day. Flexible.
DBS Check:
Closing Date:
29/09/2017 at 11:34 AM

At Optivo we know the importance of living in a safe and secure environment and how this enables people to flourish.


As one of the largest housing providers in the UK, our 44,000 homes give 90,000 people in London, the South East and the Midlands, somewhere affordable to call their own. We work with residents, local authorities, and partners to meet housing need, and to create safe, sustainable communities for our residents.

Our aim is to support our residents and help them to make the most of opportunities in their lives. As part of this vision, Optivo recognises the positive impact of promoting and developing volunteering within our communities. We have a Volunteering Programme that works across the organisation to develop meaningful volunteering opportunities that can support our volunteers to gain new skills and work confidence and at the same time enabling them to make a real difference by helping us expand our services to our customers who need help the most.

Optivo is experiencing particular ongoing issues with fly tipping and littering at certain estates which is costly to the business and has a negative social and environmental impact. We need measures in place to reduce this and maintain our estates at an acceptable standard. The volunteer will be instrumental in bringing about a behavioural change by actively engaging our residents in domestic and bulk waste recycling and educating them on recycling best practice.


This is a behavioural change project to influence residents to use resources efficiently and minimize general waste disposal. The role will consist of the collection of raw data as well as active engagement with tenants. The objective of the campaign is to provide information and support to residents on domestic waste and bulk recycling collections offered by their local council. The volunteer will conduct face-to-face promotion of the recycling system at two of our largest estates.

  • To knock on doors in pre-selected areas and engage with residents about the council’s curb side recycling services.

  • To encourage residents to participate and utilize the recycling services more.

  • To provide recycling containers and provisions requests if required.

  • Work to a scripted set of questions, use a worksheet to log each visit and provide regular feedback to their manager.

  • Discuss any problems they may be experiencing with their recycling and providing possible solutions. If required, discuss specific, relevant waste issues depending on what residents are finding challenging e.g. food waste, bulky waste.

  • Take a before and after image of the communal waste bins at the estates to establish whether we see a marked improvement

  • Note down which households demonstrate a particular problem with waste - they will require a visit from the council.

  • Leaflets will be handed out to accompany the conversation, not to replace it.

Work with Optivo’s communication department to promote the campaign

  • Excellent verbal communication skills

  • Positive, friendly, outgoing and professional

  • Enjoy outdoor working conditions and have a moderate standard of fitness

  • Self-motivated, reliable and target-driven

  • Experience of data collection work         

  • Experience of working directly with the public

  • Interest in and commitment to environmental issues

Preferably have experience in environmental or waste and recycling related


You will have access to attend a selection of courses run by NEA training service on;

  • Fuel Debt Advice in the Community
  • Understanding Fuel Poverty and Health
  • Identifying Vulnerability, Fuel Poverty and Health
  • Tackling the Cold
  • Understanding Fuel Poverty and Fuel Debt
  • Introductionto Fuel Poverty & Carbon Monoxide


Equal Opportunities

At Optivo our aim is to have a diverse and inclusive workforce where people are respected for who they are. We embrace and celebrate cultural diversity in the workplace and value the strengths it brings us as an organisation. We believe that everyone deserves to be treated with respect irrespective of age, caring responsibilities, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. We treat everyone we house, serve, employ and work with fairly and expect and encourage others to do the same.

How to apply

Please apply by completing an Optivo application form: http://bit.ly/2vkZKE7

If you require further assistance please contact us at volunteering@optivo.org.uk