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Vacancy Details

Team Administrator (Level 3)- Increase Programme

Working Pattern:
Part Time
18 hours per week.
DBS Check:
Closing Date:
20/10/2017 at 23:59 PM

Contract: Secondment for up to 3 years, Part time, 18 hours per week.

Salary £25,903 pro rata per annum.


Externally funded by Interreg.

Optivo is one of the largest housing associations and community services providers in the UK. Our 44,000 homes give 90,000 people in London, the South East and the Midlands somewhere to call home. We’re a significant champion for our local communities, each year supporting over 5,000 people fulfil their potential via learning, skills, confidence and jobs. We’re passionate about our mission; building homes, making places, enhancing lives. With residents at the heart of our work, we’re growing our social impact services and programmes. 

It’s an exciting time to join us!  We’re expanding, with ambitious plans to both increase housebuilding and support people into jobs and enterprise. Our new Increase Programme is a flagship project supporting residents with training and skills on starting up trading enterprise.

The 3 year project will engage 6,000 participants, supporting 3,000 into enterprise and jobs. Optivo is driving social innovation and leading a cross channel programme partnership of UK and French housing and specialist enterprise development training agencies. We’re recruiting key roles with the project team.  

These post-holders will ensure we deliver brilliant customer services for resident programme participants.

You’ll be essential to the smooth running of the community programme, delivering on effective project administration.

If you have a passion for delivering excellent customer service; the desire to embrace innovative approaches; knowledge and expertise in administration and support on community or enterprise support programmes; we’d like to hear from you.

Further information on this vacancy

We’re passionate about enhancing lives, supporting residents and people in our communities with skills and jobs.

We’re set to boost work with a major new £8m demonstration programme inspiring, supporting residents on enterprise and trading.

The Increase Programme is an exciting new initiative aiming to support unemployed people of those on low incomes get into trading or enterprise.

We’re looking to establish a new team to lead and deliver the overall project within our multi agency partnership across the France/Channel/ England region. A programme delivery team will also and maximise the benefits for Optivo residents across Kent, Sussex and Surrey.

We’re looking for recruits to lead the programme and partnership. Working with residents at the heart of the project.

We’re seeking Team Assistants (Level 3) with:

  • Excellent oral and written communication skills to deal with both people and technical issues.
  • Ability to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders
  • Sufficient knowledge of functional area(s) or related professional field, with good implementation of policies, procedures, regulations.
  • Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.

For further information please contact William Miller at william.miller@optivo.org.uk or Tom Arkle at tom.arkle@optivo.org.uk. 

Closing date: 20 October 2017

Equal Opportunities

At Optivo our aim is to have a diverse and inclusive workforce where people are respected for who they are. We embrace and celebrate cultural diversity in the workplace and value the strengths it brings us as an organisation. We believe that everyone deserves to be treated with respect irrespective of age, caring responsibilities, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. We treat everyone we house, serve, employ and work with fairly and expect and encourage others to do the same.

How to apply

Please complete the application form online. The link to the form is below. If you take the option to register with us you can save your details and do not have to complete the form in one sitting.

Further information on this vacancy